Fixed Price Cremations Privacy Policy

Fixed Price Cremations is an Australian cremation service provider offering simple and affordable cremation services. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We may collect personal information including:

• Full name
• Contact details such as phone number, email address and postal address
• Information about the deceased person
• Payment and billing information
• Information submitted through enquiry forms
• Website usage information through cookies and analytics tools

In some circumstances, we may collect sensitive information where necessary to provide our services.

We collect information when you:

• Submit an enquiry through our website
• Call or email us
• Arrange a cremation service
• Subscribe to updates or marketing communications
• Interact with our website

We may also collect information automatically through cookies and website analytics.

We use your information to:

• Provide cremation services
• Respond to enquiries
• Process payments
• Communicate with you about services or arrangements
• Improve our website and customer experience
• Meet legal and regulatory obligations

We may also use your information to send relevant updates or marketing communications. You can opt out of these communications at any time.

We may share your information with:

• Service providers assisting us in delivering our services
• Payment processors
• Government authorities where required by law
• Related businesses within our group where appropriate

We do not sell personal information to third parties.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

While we work to keep your information secure, no online transmission or storage system can be guaranteed to be completely secure.

Our website may use cookies and analytics tools to help us understand how visitors use the site and improve user experience.

Cookies may collect non-identifiable information such as browser type, pages visited and time spent on the website.

You can disable cookies through your browser settings, however some website functionality may be affected.

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Fixed Price Cremations
Website: www.fixedpricecremations.com.au
Phone: 1300 262 797
Email: cremations@fixedpricecremations.com.au